I will start by saying that finally, after installing two of these units in my 1500 sf workshop, I am very happy with them. They cool and heat very efficiently and quietly and there are not many units on the market which have the power and features of this one.
However, it was a long road getting to the happy point I am at now. I initially ordered two of these from Amazon, and they arrived quickly but both turned out to have been damaged in shipping. This is partially the truckers fault but a good deal of the blame must be laid on the manufacturer who does not package this model with sufficient protection to withstand the typical abuse which cartons endure in truck freight. There is is only about 1/2" of styrofoam between the front and top of the unit and the inside of the carton, and no crush space whatsoever. So both units arrived with bent case frames and one also had a cracked front grill piece and bent interior pieces.
Amazon offered to replace them but were out of stock so after some discussion I agreed to keep the least damaged one (I was able to bend the case back into shape) of the two for a discount, ship back the other for a refund, and order a third unit from TheFactoryDepot, one of amazon's resellers.
Well, guess what? The third unit arrived damaged in shipping as well. After much more discussion, this time with TheFactoryDepot, they agreed to allow me to go pick up a replacement at their warehouse which was luckily only about 30 minutes from my home. This unit was undamaged and so I installed that one as well.
We weren't through with our troubles though because the 2nd unit I installed (the one we picked up at the warehouse) soon started displaying a trouble code on the panel and stopped cooling. So we had to call Frididaire to have it serviced under warranty. There 3rd party service company came to the house and repaired it but they had to order a part so this took about another 10 days. Finally, about 6 or 8 weeks after our initial order, we had two working units installed and they have been cooling and heating nicely for the past 2 to 3 months. The remote is great - it has all the controls to change modes, and control heating, cooling, thermostat, fan speed, energy saver, timer, etc. This is important to me because my units are installed 7 feet from the floor (to the bottom of the unit), and I have never needed to actually get up on a ladder to fiddle with the front panel - once you get the airflow louvers pointed the way you want there is no need for that.
I wouldn't recommend this model at all if there were a lot of alternatives, mainly because of the poor packaging, but if you need a heating+cooling unit this size and you are prepared to potentially deal with returns and repairs then this is the unit for you. I don't say that entirely facetiously - once we got all the startup problems solved these are very nice units. If you can find it locally or can pick it up from a warehouse I strongly recommend that as the packaging is very poor. That's the main reason I didn't give 5 stars.
However, it was a long road getting to the happy point I am at now. I initially ordered two of these from Amazon, and they arrived quickly but both turned out to have been damaged in shipping. This is partially the truckers fault but a good deal of the blame must be laid on the manufacturer who does not package this model with sufficient protection to withstand the typical abuse which cartons endure in truck freight. There is is only about 1/2" of styrofoam between the front and top of the unit and the inside of the carton, and no crush space whatsoever. So both units arrived with bent case frames and one also had a cracked front grill piece and bent interior pieces.
Amazon offered to replace them but were out of stock so after some discussion I agreed to keep the least damaged one (I was able to bend the case back into shape) of the two for a discount, ship back the other for a refund, and order a third unit from TheFactoryDepot, one of amazon's resellers.
Well, guess what? The third unit arrived damaged in shipping as well. After much more discussion, this time with TheFactoryDepot, they agreed to allow me to go pick up a replacement at their warehouse which was luckily only about 30 minutes from my home. This unit was undamaged and so I installed that one as well.
We weren't through with our troubles though because the 2nd unit I installed (the one we picked up at the warehouse) soon started displaying a trouble code on the panel and stopped cooling. So we had to call Frididaire to have it serviced under warranty. There 3rd party service company came to the house and repaired it but they had to order a part so this took about another 10 days. Finally, about 6 or 8 weeks after our initial order, we had two working units installed and they have been cooling and heating nicely for the past 2 to 3 months. The remote is great - it has all the controls to change modes, and control heating, cooling, thermostat, fan speed, energy saver, timer, etc. This is important to me because my units are installed 7 feet from the floor (to the bottom of the unit), and I have never needed to actually get up on a ladder to fiddle with the front panel - once you get the airflow louvers pointed the way you want there is no need for that.
I wouldn't recommend this model at all if there were a lot of alternatives, mainly because of the poor packaging, but if you need a heating+cooling unit this size and you are prepared to potentially deal with returns and repairs then this is the unit for you. I don't say that entirely facetiously - once we got all the startup problems solved these are very nice units. If you can find it locally or can pick it up from a warehouse I strongly recommend that as the packaging is very poor. That's the main reason I didn't give 5 stars.
Product Description
Your Title Here Frigidaire Window-Mounted Median Air Conditioner with Supplemental Heat Frigidaire's FRA18EMU2 18,500 BTU 230-Volt Window-Mounted Median Air Conditioner with 16,000 BTU Supplemental Heat is perfect for rooms up to 1,170 square feet. In addition to cooling, this versatile unit also offers a supplemental heat capability, providing you with an additional heat source when needed. It quickly cools the room on hot days while the quiet operation keeps you comfortable without keeping you awake. Features include electronic controls, full-function remote control, 8-way air direction control and multiple speeds. Plus, the fresh air vent and exhaust control removes odors and freshens the air while the antibacterial mesh filter cleans the air by removing harmful bacteria and airborne particles for a cool, comfortable environment. This unit requires a special 230V electrical outlet and will not operate with a standard 115V household electrical outlet. Window-Mounted Median Air Conditioner This SpaceWise Adjustable Design includes optional side panels that can extend so you can adjust the unit to fit your window. This 18,500 BTU cooling capacity / 16,000 BTU supplemental heating capacity median air conditioner uses a 230-volt plug and can quickly cool a room on hot days and nights. Plus, the Sleep Mode will gradually increases room temperature after being activated. The low power start-up conserves energy and saves you money plus, effortless restart automatically resumes operating at its previous settings when power is restored. Ready-Select Controls Ready-select electronic controls allow you to easily select your cooling options with the touch of a button. With the ability to cool an area up to 1,170 square feet with a 8-way comfort control design you have more flexibility and control with the direction of the air for your space. Plus, with 3 cooling speeds, 3 fan speeds, 3 heat speeds, 24-hour on/off timer and auto cool mode which allows the fan to adjust speeds as the room temperature changes, gives you cooling control exactly how you want it and on your schedule. Full-Function Remote Control The effortless full-function remote control allows you to set and maintain room temperature from across the room. The remote can operate the supplimental heat, energy saver mode, sleep timer, auto fan or fan only, and even the timer. Median air conditioner with supplemental heat for window-mounted installation Special 230V electrical outlet required (Unit will not work with a standard 115V outlet) 3 cooling speeds, 3 fan speeds and 3 heat speeds Auto cool mode allows the fan to adjust speeds as the room temperature changes Extra long 6 ft. three-prong power cord makes extension cords unnecessary
Features
- Window-mounted installation (Easy-to-use installation kit included)
- Special 230V electrical outlet required (Unit will not work with a standard 115V outlet)
- 18,500 BTU cooling capacity / 16,000 BTU supplemental heating capacity
- Supplemental heat provides you with an additional heat source when needed
- Cools rooms up to 1,170 sq. ft. with up to 5.5 pints per hour dehumidification
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